Direct Support Line & Access
From the heart of Surabaya to your home. Connect with our logistics and product advisory team for assistance with your wellness regime.
Surabaya HQ Logistics
Average Window
East Java Hub
Direct Mobile
Mon-Fri 09-18
Reach the gateway
Surabaya, East Java
Jl. Tunjungan No. 100,
Surabaya, Jawa Timur 60271,
Indonesia
Monday — Friday
09:00 — 18:00 WIB
Integrity in communication is as vital as the purity of the botanicals we source.
Frequently accessed logistics data.
Most administrative questions are answered through our automated documentation. If your query relates to dispatch or standards, please review these entries.
Review StandardsWe provide priority shipping across Java, Sumatra, and Bali. Logistics updates are dispatched via email or SMS once the order clears our Surabaya facility. Standard transit windows range from 2 to 5 business days depending on regional accessibility.
Registered wellness studios and regional distributors may apply for wholesale access. Minimum volume requirements apply. Our partnership leads respond to all verified business inquiries within 48 hours.
Every shipment includes a unique batch code. You can verify the source and botanical purity of your specific batch by contacting our support team with your reference number or scanning the on-package marker.
Understand the Essence of our standard.
Before reaching out, we invite you to explore the botanical heritage of Indonesia that fuels our vitality formulas.
Our Botanical Heritage